Privacy Policy

I am committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how I collect, use, and protect your data when you visit this website or engage with my services.

1. Who I Am

Dr Hassan-Ali Ismail
GDC Registration: 278379
Travelling Oral Surgeon – Specialist in Oral Surgery

2. What Personal Data I Collect

I may collect and process the following types of data:

  • Personal identifiers: name, date of birth, contact details

  • Health information: medical history, referral letters, clinical photographs, treatment records

  • Website usage data: IP address, browser type, and interaction patterns (via cookies and analytics tools)

  • Communication data: emails, messages, and feedback you send through forms or direct contact

  • Billing information (if applicable): for invoicing and financial transactions

3. How I Collect Your Data

I collect your data in several ways, including:

  • When you are referred for treatment

  • When you contact me directly through the website or email

  • During consultations and clinical appointments

  • Through consent forms or patient records

  • Automatically via cookies and analytics when you browse the website

4. Why I Collect Your Data

I only collect the data that is necessary to:

  • Provide safe and effective clinical care

  • Contact you regarding appointments, treatment, or follow-ups

  • Comply with legal and professional obligations

  • Improve my website and services

  • Respond to enquiries or feedback

  • Process payments or manage financial records

5. How Your Data Is Stored and Protected

All personal information is securely stored using encrypted systems and protected with access controls. I take appropriate technical and organisational measures to safeguard your data against loss, misuse, or unauthorised access.

Where I use third-party services (such as secure cloud-based systems), these are carefully selected to ensure they comply with UK GDPR standards.

6. How Long I Keep Your Data

I retain patient records and related data in accordance with legal and regulatory requirements, usually for at least 11 years (or until a child reaches age 25, whichever is longer), as recommended by NHS and GDC guidelines.

Non-clinical data such as enquiries or analytics may be kept for a shorter period, depending on its purpose.

7. Sharing Your Data

I do not sell, rent, or trade your data.
I may share your personal information with:

  • Your general dental practitioner or healthcare provider (with your consent)

  • Laboratories or clinicians directly involved in your care

  • Regulatory or legal authorities, if required by law

  • IT service providers or software platforms used for secure data processing

All third parties are contractually obliged to protect your data and act only under my instructions.

8. Your Rights

Under data protection law, you have the right to:

  • Access the personal data I hold about you

  • Request corrections to any inaccuracies

  • Request deletion of your data, where appropriate

  • Withdraw consent (where consent is the legal basis for data use)

  • Object to or restrict certain types of data processing

9. Cookies and Website Analytics

This website uses cookies to enhance user experience and collect anonymous analytics data via tools like Google Analytics. You can control cookie settings through your browser preferences.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in law or practice. The latest version will always be available on this page.

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