No formal referral is required to book directly through this platform. You can self-refer as a private patient. If your dentist has provided a referral letter, please bring it to your appointment as it helps Dr Ismail understand your dental history.

Dr Ismail typically sees patients within one week of booking. For urgent cases such as severe pain or infection, please use the free 10-minute phone consultation so Dr Ismail can advise on the fastest route to treatment.

An oral surgeon is a specialist who has completed additional years of postgraduate training beyond a dental degree. Dr Ismail holds the MOralSurg (RCPSG) qualification — a specialist membership in oral surgery — enabling him to carry out complex procedures that general dentists cannot, such as surgical extractions, cyst removal, jaw surgery, and sedation-assisted treatment.

Local anaesthetic is used for all procedures, which means you will feel no pain during treatment. You may experience some discomfort during recovery. Dr Ismail provides full written aftercare guidance and pain management advice. Sedation options are available for nervous patients to ensure a calm, comfortable experience.

Yes. Dr Ismail offers both intravenous (IV) sedation for adults and inhalation sedation. Sedation puts you in a deeply relaxed, semi-conscious state so you feel comfortable throughout the procedure. You will need a responsible adult to accompany you home afterwards. Please indicate on your booking form that you require sedation so appropriate arrangements can be made.

Cancellations made more than 48 hours before your appointment will receive a full refund. Cancellations within 48 hours of the appointment are non-refundable. You may reschedule your appointment at no charge up to 24 hours in advance. To cancel or reschedule, please email hioralsurgery@gmail.com or reply to your confirmation email.

Please bring a list of any current medications, your referral letter from your dentist (if applicable), any recent dental X-rays, a valid photo ID, and your booking confirmation email. If you are having sedation, please arrange for a responsible adult to collect you as you will not be able to drive.

The consultation fee covers the assessment and treatment plan. Procedure costs vary depending on the complexity of treatment required. Dr Ismail will provide a full written cost breakdown at your consultation before any treatment begins so there are never any surprises. You can also visit our Fees page at hioralsurgery.co.uk/fees for indicative pricing.

Simply choose whichever clinic is most convenient for you. Dr Ismail visits all 8 locations regularly. Availability varies by site — the online booking calendar shows real-time slots for each location. If you are unsure, book a free 10-minute phone consultation and Dr Ismail can advise on the most suitable location based on your situation.

Many private dental insurance plans cover specialist oral surgery. Dr Ismail can provide a detailed invoice and treatment summary that you can submit to your insurer. Please check the terms of your policy before booking. We recommend contacting your insurer directly to confirm coverage for specialist consultations and oral surgical procedures.

Recovery time varies depending on the procedure. Simple extractions typically heal within a few days, while more complex surgery such as wisdom tooth removal or cyst treatment may take one to two weeks. Dr Ismail will give you specific aftercare instructions on the day, and full written information leaflets are also available on hioralsurgery.co.uk.

Dental anxiety is very common and Dr Ismail is experienced in treating nervous and phobic patients. His calm, reassuring manner is one of the most frequently praised aspects of his care in patient reviews. Sedation options are available, and you are always in control — Dr Ismail will explain every step and check in with you throughout the procedure.